Terms of Service (Terms & Conditions)

Last Updated: 23 January 2026

These Terms of Service (“Terms”) govern your access to and use of Extreme Solutions’ website, products, and services (collectively, the “Services”). By purchasing from or using the Services, you agree to these Terms.

1. Business Details

Legal Business Name: Extreme Solutions
Contact Email: [email protected]
Location/Jurisdiction: Australia
ABN: Not registered

2. Eligibility

You must be at least 18 years old (or the age of majority where you live) to purchase from Extreme Solutions. By placing an order, you confirm you meet this requirement.

3. What We Sell

We provide digital goods delivered electronically, including (but not limited to):

• Downloadable digital products (files, guides, templates, configurations)
• Software tools and utilities (where legal and permitted)
• Account-related digital goods, including:
• • Owned accounts: accounts we control and transfer to the customer after purchase
  • Fresh accounts: new accounts created for the customer upon purchase (using customer-provided details where required)

All products are delivered via email to the address provided at checkout.

4. Delivery Method

Delivery is provided via email to the email address you provide at checkout.

You are responsible for:

• Entering the correct email address
• Checking junk/spam folders
• Ensuring your email can receive attachments/links

If you don’t receive delivery, contact [email protected] with your order details so we can assist.

5. Digital Product Licence & Use Rules

Unless otherwise stated, purchases grant you a personal, non-exclusive, non-transferable, revocable licence to use the product for its intended purpose.

You must not:

• Share, resell, redistribute, leak, or publish our products unless explicitly authorised in writing
• Reverse engineer, de-compile, modify, or create derivative works (unless permitted by law)
• Use our products in any way that violates laws, regulations, or third-party terms (including game/platform Terms of Service)
• Use our products for cheating, exploitation, unauthorised access, account theft, malware, fraud, or any harmful activity

We may refuse service, cancel orders, revoke access, or block future purchases if we reasonably believe you have breached these Terms or are using products unlawfully or abusively.

6. Compatibility & Customer Responsibility

You are responsible for ensuring your device/system meets any stated requirements. We do not guarantee compatibility with every device, game version, platform update, or third-party service.

7. No Guarantee of Results

Our products are provided “as is” for general use. We do not guarantee outcomes, including performance, rankings, success rates, platform acceptance, uninterrupted use, or any specific result. You assume all risk for how you use the products.

8. Payments

Payments are processed by third-party payment providers (such as Stripe). We do not store full payment card details. Your purchase may be subject to the payment provider’s terms in addition to ours.

9. Account-Related Digital Goods

9) Account-Related Digital Goods (Owned Accounts + Fresh Accounts)
If you purchase account-related digital goods from us, you acknowledge and agree to the following:

9.1 Third-party platform rules
Accounts may be subject to the rules/Terms of Service of the relevant platform/game. You are solely responsible for ensuring your purchase and use complies with those terms and all applicable laws.

9.2 What “delivery” means
Delivery occurs when we send you the account credentials/access details (or transfer instructions) to your nominated email address.

9.3 Owned accounts (transfer)
For owned accounts we transfer to you:

• We will provide access details and any reasonable transfer steps we specify.
• Once delivered, you are responsible for securing the account (including changing passwords, emails, 2FA/security questions, and recovery details where possible).
• We do not guarantee continued access if the platform enforces its rules, changes policies, or applies restrictions (e.g., locks, bans, resets) after delivery.

9.4 Fresh accounts (created for you)
For fresh accounts created for you:

• You may be required to provide accurate information required for creation and access.
• You are responsible for securing the account immediately after delivery (password changes, 2FA, etc.).
• We are not responsible if a platform restricts, flags, suspends, or otherwise limits the account after creation/delivery.

9.5 No guarantees & assumption of risk
We do not guarantee any ongoing availability, status, rank, items, progression, or platform acceptance. All account-related goods are provided “as is” to the maximum extent permitted by law.

9.6 Verification & fraud prevention
To reduce fraud and chargebacks, we may request additional verification (e.g., matching purchaser name/email) and may refuse or cancel orders we reasonably consider high risk.

9.7 Payment provider compliance
You agree not to use our Services in any way that would cause payment providers (including Stripe) to consider transactions prohibited or restricted under their policies. We may cancel or restrict sales if required to remain compliant.

10. Chargebacks & Payment Disputes

If you believe there’s a billing issue, contact [email protected] first. Unnecessary chargebacks increase costs and may result in access being revoked and future purchases being blocked.

11. Refunds

Refunds are governed by our Refund Policy below. Nothing in these Terms excludes rights you may have under Australian Consumer Law.

12. Intellectual Property

All content and products sold by Extreme Solutions (including branding, product files, code, text, and designs) are owned by or licensed to Extreme Solutions and protected by intellectual property laws. All rights are reserved.

13. Disclaimers

To the maximum extent permitted by law, the Services and products are provided “as is” and “as available”, without warranties of any kind (express or implied), including fitness for a particular purpose, non-infringement, or uninterrupted availability.

14) Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill.
• Our total liability for any claim relating to a purchase is limited to the amount you paid for the relevant product.

Where non-excludable consumer guarantees apply, remedies will be provided as required by law.

15. Indemnity

You agree to indemnify and hold harmless Extreme Solutions from claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your misuse of the Services, breach of these Terms, or violation of laws/third-party rights.

16. Termination

We may suspend or terminate access to the Services if you breach these Terms, misuse products, or for security/legal compliance reasons.

17. Changes to Terms

We may update these Terms at any time. The “Last Updated” date will reflect changes. Continued use means you accept the updated Terms.

18. Governing Law

These Terms are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of Australian courts.

Contact: [email protected]